He got it going right away and loves it! Thanks
I ordered the bioluminescent bio-orb with international shipping to Germany. The wesbite and ordering process were convenient and easy. The shipping date was also expectable based on the info given on the site. However, the shipping time reached the limit of six days for the PyroDinos to survive without light in the shipping box, even though the most expensive shipping option was chosen. There was probably a delay due to customs. Anyway, I was very worried when they arrived. Fortunately, the PyroDinos survived and glowed spendidly right away! Overall, I'm happy and thankful everything went okay.
Awesome, really cool
easy to care for. great color. wish the bio-luminescence "stayed on" a little longer
I had an issue with my shipment arriving via USPS. I emailed in with my concern - package was sent priority mail but due to delays, won't get here in the viability window. My email was returned within the same day, with an offer to refund shipping and potentially send a new package of the dinos if they did not arrive healthy. These were a special gift, and I was worried they would never arrive and I'd be out of luck. Good customer service is hard to come by these days, especially with all of the backlog and stress that companies have been under due to COVID, USPS delays etc. I was very appreciative of how attentive they were and how they followed through on their guarantee. I would recommend ordering from them to anyone